Delivery Information

We value your business and endeavour to have all orders processed within 24 hours of receiving them, if there is going to be a delay we will contact you as soon as possible to explain the situation.  We do not take payments for any goods until they are dispatched to you.

BCH Camping & Leisure use Royal Mail and FED EX Parcel services to dispatch goods to customers.  We will use the most appropriate service available for the goods being dispatched these services normally require a signature on receipt of the package(s).  We reserve the right to use alternative methods at our discretion.

Normal delivery days are Monday – Friday.  Orders are delivered within 3-5days using our normal delivery service.  Next day delivery is available at additional cost.  Orders received before 12pm can be processed for next day delivery we will telephone you if this service is not achievable for your particular order.  Our current website carriage charges are based on order value.

Currently,                                

Order value up to £100.00 delivery cost £5.00

Order value of £100 and over delivery cost £ FREE

Next day delivery cost £15.00

All orders received after 3pm will be dispatched the following working day.

Carriage charges may change at our discretion but will be listed here and will be shown at the time any order is placed online.  Please note we cannot send gas containers or fuel.

Notes for all deliveries
We dispatch to the UK, we do not supply goods outside of the UK
You will receive an email when you place your order.

All goods are subject to availability. In the event that we are unable to supply your goods within 14 days, we will inform you as soon as possible.
In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt.
If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.
 
Delivery to Highlands & Islands & Offshore UK postcodes below can attract an additional surcharge depending on the shipping method. Please note that deliveries to these areas may take longer than our normal delivery service.  Please phone or email for delivery quotation. 01249 661501/ websales@bchcamping.co.uk
 
Postcodes included below do attract a surcharge from our couriers. We will use the best value service for customers and may ship using Royal Mail, where this is not possible an extra shipping charge will be payable.

AB1, AB2, AB3, AB9, AB22, AB23, AB30, AB31 TO AB38, AB41, AB42, AB43 TO AB45, AB51 TO AB56, DD1, DD2, DD3, DD4, DD5, DD7, DD8, DD9, DD10, DD11, KY13, PH1, PH2, PH5 TO PH9, PH10, PH11, PH12, PH13, PH14, PH15 TO PH26, PH30 TO PH44

FK19 TO FK21, IV1 TO IV28, IV30 TO IV32, IV36, IV40 TO IV49, IV51 TO IV56, KA27, KA28, KW1 TO KW3, KW5 TO KW17, PA28 TO PA49, PA60 TO PA78, PA80 TO PA88, ZE1 TO ZE3

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